Everything went exactly how we hoped it would while we were away, we loved the daily emails with pictures & my girls really looked forward to seeing them every morning. Mya adjusted well to the change in her world while we were away & that’s all due to how the sitters took care of her. As a pet owner who has never used a pet service of any type we were more than pleased with everything about Heidi Hounds. I will most definitely refer friends & family. Thank you so much for making our time away worry free.