As someone who works in the pet care industry I fully understand the pressure and responsibility which comes along with caring for peoples’ pets. Finding somebody who can deal with dogs that may be challenging is even more difficult. I have two large dogs who are not exactly social butterflies and require some specialized care. I have never hired a pet sitting service to care for my dogs while I was out of town, instead I always chose to leave them in the daycare facility I work for. I have acquired a few more dogs however and splitting them up to leave some at home was much more convenient. After looking at a few local dog walkers and pet sitters I spoke with Heidi to set up a consultation at my home. She and Joan spent time asking questions about my dogs individual personalities as well as their routines for their walks. I was immediately put at ease by the attention to detail and effort to fully understand my dogs. I am admittedly a control freak about my dogs and am very particular about their day to day. On my first day travelling I was relieved to find Joan on my nanny cam (hehehe) carefully attending to my pups. Each day her pictures and personalized comments gave me such peace of mind I would not hesitate to refer others to Heidi’s Hounds or to use them again in the future.