I guess I’ll start at the beginning when we met Heidi. My husband and I were so wrapped up in our move to Hingham – we forgot that we would be out a dog walker and needed one ASAP. Heidi had come recommended from multiple people on a local community board and reached out to me directly. From her website and initial online reviews we liked what we saw and scheduled a “meet & greet” over the weekend with very short notice which Heidi was nice enough to accommodate. We have two small dachshunds (aka big egos who have a lot to say) and one is a rescue, Illy, who has a number of trust issues after living on the street. Let’s say it would take a real dog lover to even want to put in the time with her. Heidi walked right into our messy partially unpacked house and sat right down on the floor getting to know our dogs. I was sold! She explained how her team works and the background checks they’re put through. That really set us at ease. It can be nerve wracking to leave a key to your house with a stranger! It’s been a few weeks now and we have LOVED our experience so far. Our dogs needed some extra time getting used to their new home and walker and Heidi and her team were really accommodating. There were multiple calls back and forth that first weeks. Heidi again put us at ease and assured us she was not giving up on us and really worked to find ways to make scheduling and care for our pups work for everyone! I also must mention her online portal is so easy to navigate and manage. It was a quick set-up on our end and a couple clicks and we were in business! We also love our daily reports we receive. It gives us an update on their “business”, whether they were given fresh water, treats, etc and always includes a picture or two of our pups during their outing. It’s pretty much a highlight of my day when I get the alert in my inbox! If you are looking for a trustworthy, pet loving, easy to work with pet walker – I would not hesitate to recommend Heidi and her team! She ticked all our boxes…and then some we didn’t even know we were missing!