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Fletch is the Senior Vice President of Client Services and ensures all of Heidi’s Hounds team members are meeting your expectations! Heidi rescued Fletch in 2010 so he really knows the difference between excellent pet care and lousy pet care! Fletch keeps everyone on our team meeting and exceeding the high standards of service that is expected at Heidi’s Hounds!
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Michele is our Client Relationship Manager and lives in Marshfield with her husband, three children and two rescue pooches Jazz and Libby. Michele has a certificate from Bunker Hill Community College in Pastry Arts but uses her skills to bake the perfect dog pastry. You can usually find her at her mixing bowl coming up with new recipes for Jazz and Libby to enjoy! Michele is excited to build relationships with our clients and their furry family members.
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Cherie lives in Weymouth, MA and is our Pet Sitter Supervisor. She’s also a caring and conscientious pet mom of 1 dog, 3 cats, 1 guinea pig, 2 skirted tetra fish, 1 goldfish, 1 plecostomus and 1 catfish. She has also owned a variety of unusual pets including iguanas, a Russian tortoise, an orange winged Amazon parrot, and rats. Cherie was owner/operator of her own pet sitting business in the late 1990s before starting a family. She looks forward to getting to know your pets and loving and caring for them as her own.
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Joan is a Pet Sitter Supervisor and has been petsitting on the South Shore for eleven years, and taking care of friends’ pets for even longer. She enjoys caring for pets who prefer in-home care to a kennel or daycare. Joan’s work style is personal, thorough, and conscientious. She seeks to connect with each pet’s character, learn their preferences, and focus on their needs. Pets lift Joan’s spirits. They tell you right away if you’re doing the right thing and reward good performance with a nuzzle or a lick when they see you come through the door. Pets crave routine and respond well to “sameness.” Joan strives to eliminate potential stressors before they manifest. She learns what motivates your pets most and uses that to put them at ease and build trust.
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Brittany works full time from home in Weymouth, MA for Amazon Corporate. Working from home gives her less time to interact with humans and more time to interact with dogs – just the way she likes it! Brittany often spends her weekends volunteering with PAWS New England as a transport volunteer. Early Saturday mornings are spent picking up rescued pups from a truck transport from the south and driving them to their foster family or, for some lucky dogs directly to their new adopted family. Brittany has also volunteered with the Animal Rescue League of Boston. At home, she has a big, chubby, 11 year old Ridgeback named Nadra. They spend most of their time together eating, cuddling, and taking selfies… as evidenced by the above photo. You can expect the same level of love and care (and selfies) from Brittany with every pet she works with.
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Tricia has lived in Norwell with her husband and their cat Freckles for the past 11 years. She previously worked in the business world for several years and is now focusing on her new “pet” project. Always a foster mom to friend’s pets throughout the years, she was able to check off on her bucket list “horse owner” finally in 2007. She enjoyed riding her gelding, Up Up & Away in Norwell and Marshfield until he was retired in 2014. She has found this new path very rewarding and loves being around animals on a daily basis.
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Kathy is a retired dental technician . She has lived in Hanover for 30 years. She is the mother of three girls and a grandmother of two dogs whom she loves taking care of! This love has drawn her to pet sitting. Kathy will love your pets and treat them like her own.
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Maria works full time from her Cohasset home for Xerox Corporation. She has lived in Cohasset for the past 25 years with her husband Curt where she raised her two children. She is also Vice President Of the Social Service League of Cohasset and also supports the local elder community through work with the Scituate Animal Shelter. Maria and her large Golden Retriever Simba were a fixture around town until his recent passing. Maria has had a passion for dogs for whole her life and is an avid walker. She looks forward to getting to know your pets and caring for them while you’re away.
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Karen lives in Hull with her recently adopted shelter cat Onyx and Beta fish Elio. Karen is a retired Diagnostic Medical Sonographer. Prior to Karen’s career in Ultrasound she worked as a veterinary assistant and dog groomer. Her love of animals drew Karen back to working with animals and she looks forward to caring for your pets.
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Sarah is Pet Sitting Supervisor and lives in Hanover, MA. Her passion for taking care of animals started young. She grew up with 3 dogs, 3 cats, and 2 birds. Sarah was an Executive Administrator in Boston for 10 years before starting her family. Sarah has a busy household that consists of two toddlers, two rescue dogs Jace and Sasha, and two rescue cats Dexter and Cam. Sarah has volunteered at animal shelters her whole life, and has always dreamed of being able to work with animals full time one day. Sarah has a special calming demeanor that puts all animals at ease. She looks forward to adding your pet to her extended family.
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Diane has spent her entire life as an animal lover. Having many years of experience working in clinical and veterinary environments on the south shore, she knows Heidi’s Hounds is a perfect fit for her in retirement. Her compassion and love for animals was fostered during her years at Angell Memorial in Boston along with Whitman Animal Hospital and Roberts Animal Hospital. During her years there she accumulated experience in handling, grooming and caring for animals of all kinds which has lent her an easy ability to deliver the best care for others pets. Diane knows the importance of safety and care when entrusted with your pets. She recognizes the importance of being able to trust your companions in the care of someone else, and values those relationships. A Weymouth resident for all of her adult life, Diane spends her free time with her Angel baby a 10 year old Pitbull, and two adult daughters who also live on the South Shore.
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Mark has always enjoyed animals since a young boy growing up on a farm in rural CT. His first adventure in walking an animal was his pet goat. After college Mark worked his way to becoming a general manager for Petco Animal Supplies. While working he gained experience and knowledge for the care of all animals ranging from avian and aquatic pets to small animals and reptiles. Mark lives in Hingham with his family and two dogs.
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Joy lives in Weymouth with her husband, daughter, and rescue border heeler Pax. Before she joined the Heidi’s Hounds team, she worked as a UX designer in Boston and also lived in Singapore where she did pet sitting for all different types of dogs. She believes it’s important to remember that just like humans, animals have different personalities and people should truly value that. She’s always felt like her true calling is working with animals and she just simply enjoys spending time with them.
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Shannon lives with her family in Hull. She has two daughters, a min pin (Madison Ann), a bunny (Scribbles) and 3 fish (Godzilla, Neighbor and Niko.) Shannon studied Computer Science in college and worked in the financial industry for over 20 years, but her true passion has always been animals. In addition to caring for her family and your furry friends, she works part time at St. Ann’s Church in Hull and teaches 4th grade CCD. Over the years she has cared for many friends and family’s pets in addition to her own. She treats them all with the love and respect they deserve. Shannon hopes to some day live on a farm with lots of dogs, pigs and as many other animals as she can. She looks forward to getting to know your furry family members and caring for them from the bottom of her heart!
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Dawn has been a court reporter since 1998. It’s a toss-up if she loves her full-time job or animals more. She has been blessed with many animals her whole life. Currently, Molly, Mingo & Mocha are sharing “their” home with her. If you happen to know where she lives, you will see her outside with her cats on a leash walking them around the yard. She has been dubbed “Crazy Cat Lady” by her neighbors. She lives in Cohasset with the aforementioned purr babies and her husband David.
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Kelly lives in Norwell with her husband, two dogs, and three cats. While she manages the office for her family’s business in Weymouth, she is so happy to be with animals whenever she can! She has been a dog care volunteer at the Scituate Animal Shelter since 2012 and is passionate about rescue. She has also fostered many puppies and one kitten who is now a permanent member of her family. Kelly loves how every animal has its own personality and she will do everything she can to make sure your pets are as comfortable and happy as possible.
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Cat has lived in Hull for 21 years with her parents and sister. She is currently attending Juniata College to study Biology and Secondary education. She is excited to work with the families of Heidi’s Hounds during her breaks. Cat has one fur-baby, Jet, a rescued Jack Russel Terrier. Being a pet owner, she has learned that animals have their own personalities and that their human companions should respect that. Cat loves working outside and spending time with animals of all shapes and sizes. She has been an avid horseback rider for the past 9 years, riding at barns in Hingham, Hanover, and in Pennsylvania. Due to her love for horses and kids, she has volunteered at therapeutic horseback riding centers in Lincoln, MA and New Zealand. Additionally, she has worked as a visitor education intern at the New England Aquarium teaching visitors about the cool animals on exhibit. She looks forward to getting to know your pets and providing them with extra love.
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