Meet the Team | Pet Sitting Dog Walking House Sitting | South Shore

Meet The Team

  • Fletch Directors Chair

    Fletch is the Senior Vice President of Client Services and ensures all of Heidi’s Hounds team members are meeting your expectations! Heidi rescued Fletch in 2010 so he really knows the difference between excellent pet care and lousy pet care! Fletch keeps everyone on our team meeting and exceeding the high standards of service that is expected at Heidi’s Hounds!

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    Michele is our Client Relationship Manager and lives in Marshfield with her husband, three children and two rescue pooches Jazz and Libby. Michele has a certificate from Bunker Hill Community College in Pastry Arts but uses her skills to bake the perfect dog pastry. You can usually find her at her mixing bowl coming up with new recipes for Jazz and Libby to enjoy! Michele is excited to build relationships with our clients and their furry family members.

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    Lu lives in Hanover.  As the Heidi’s Hounds Office Administrator she is in charge of the ever changing client schedule.  At home, Lu lives with her little crew of mad men;  a husband, three sons, their recently adopted pup Benny and of course Le Fish!  Lu went to school for fashion, has worked as the lead scheduling coordinator at the psychiatric department of Tufts and also for a very busy Newbury Street Salon.  Now that Lu’s boys are in school full days, she is busy scheduling all of our furry clients and matching them to our amazing team of pet sitters.

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    Cherie lives in Weymouth, MA and  is our Pet Sitter Supervisor. She’s also a caring and conscientious pet mom of 1 dog, 3 cats, 1 guinea pig, 2 skirted tetra fish, 1 goldfish, 1 plecostomus and 1 catfish. She has also owned a variety of unusual pets including iguanas, a Russian tortoise, an orange winged Amazon parrot, and rats. Cherie was owner/operator of her own pet sitting business in the late 1990s before starting a family. She looks forward to getting to know your pets and loving and caring for them as her own.

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    Joan is also a Pet Sitter Supervisor and has been petsitting on the South Shore for eleven years, and taking care of friends’ pets for even longer. She enjoys caring for pets who prefer in-home care to a kennel or daycare. Joan’s work style is personal, thorough, and conscientious. She seeks to connect with each pet’s character, learn their preferences, and focus on their needs. Pets lift Joan’s spirits. They tell you right away if you’re doing the right thing and reward good performance with a nuzzle or a lick when they see you come through the door. Pets crave routine and respond well to “sameness.” Joan strives to eliminate potential stressors before they manifest. She learns what motivates your pets most and uses that to put them at ease and build trust.

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    Brittany works full time from home in Weymouth, MA for Amazon Corporate. Working from home gives her less time to interact with humans and more time to interact with dogs – just the way she likes it! Brittany often spends her weekends volunteering with PAWS New England as a transport volunteer. Early Saturday mornings are spent picking up rescued pups from a truck transport  from the south and driving them to their foster family or, for some lucky dogs directly to their new adopted family. Brittany has also volunteered with the Animal Rescue League of Boston.  At home, she has a big, chubby, 11 year old Ridgeback named Nadra. They spend most of their time together eating, cuddling, and taking selfies… as evidenced by the above photo. You can expect the same level of love and care (and selfies) from Brittany with every pet she works with.

  • Rebecca

    Although Rebecca is the youngest member of the team, she’s had more experience working with dogs than most people her age. Her passion started quite early when her parents realized she could name dog breeds before learning the alphabet. She started training and competing in dog shows in 7th grade when she became a member of the Cave Canem 4-H dog club. Instead of playing sports after school, she was training her Labrador Retriever, Lucky, for weekend dog shows. Since graduating from Hull High School in 2015 she has been working towards getting certified as a professional dog trainer, as well as competing in AKC events. With Rebecca’s extensive knowledge of canines, you can trust that your dog will be in the right hands while you’re away!

  • Tricia

    Tricia has lived in Norwell with her husband and their cat Freckles for the past 11 years. She previously worked in the business world for several years and is now focusing on her new “pet” project. Always a foster mom to friend’s pets throughout the years, she was able to check off on her bucket list “horse owner” finally in 2007. She enjoyed riding her gelding, Up Up & Away in Norwell and Marshfield until he was retired in 2014. She has found this new path very rewarding and loves being around animals on a daily basis.

  • Kathy

    Kathy is a retired dental technician . She has lived in Hanover for 30 years. She is the mother of three girls and a grandmother of two dogs whom she loves taking care of! This love has drawn her to pet sitting. Kathy will love your pets and treat them like her own.

  • Jen and Family

    Maria works full time from her Cohasset home for Xerox Corporation. She has lived in Cohasset for the past 25 years with her husband Curt where she raised her two children. She is also Vice President Of the Social Service League of Cohasset and also supports the local elder community through work with the Scituate Animal Shelter. Maria and her large Golden Retriever Simba were a fixture around town until his recent passing. Maria has had a passion for dogs for whole her life and is an avid walker. She looks forward to getting to know your pets and caring for them while you’re away.

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    Karen lives in Hull with her recently adopted shelter cat Onyx and Beta fish Elio. Karen is a retired Diagnostic Medical Sonographer. Prior to Karen’s career in Ultrasound she worked as a veterinary assistant and dog groomer. Her love of animals drew Karen back to working with animals and she looks forward to caring for your pets.

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    Courtney lives in Hingham, works as a part time nurse and is mother to two teenage girls. She has always had a small zoo of pets in the family and currently resides with two dogs, one cat and two guinea pigs.  She has been pet sitting for family and friends for years in between nursing and raising her two children. Having more free time now that her girls are teenagers, Courtney looks forward to incorporating more wet noses and furry friends into her life.

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    Sarah lives in Hanover, MA. Her passion for taking care of animals started young. She grew up with 3 dogs, 3 cats, and 2 birds. Sarah was an Executive Administrator in Boston for 10 years before starting her family. Sarah has a busy household that consists of two toddlers, two rescue dogs Jace and Sasha, and two rescue cats Dexter and Cam. Sarah has volunteered at animal shelters her whole life, and has always dreamed of being able to work with animals full time one day. Sarah has a special calming demeanor that puts all animals at ease. She looks forward to adding your pet to her extended family.

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    Kaylee began working with dogs as a member of the Cave Canem 4-H dog club at the age of 13. This is where her passion for grooming, showing, and most importantly, caring for dogs all started. Her experience as a dog groomer and professional dog handlers’ assistant speaks volumes about the compassion she has for other people’s pets. Since graduating from high school, Kaylee has been working towards her certification as a professional dog groomer and is currently pursuing a bachelor’s degree in animal science from the University of Massachusetts Amherst. In her free time, she enjoys hiking and training for competition obedience with her sheepdog mix, “Fenway” and Labrador Retriever mix “Lea.” Kaylee is happy to take excellent care of your beloved pets!

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    Madeline lives in Hingham with her sweet 7 year old Eskipoo named Lucky. She has previously worked with animals at Norwell Veterinary Hospital caring for boarded cats and dogs.  Other hobbies include long distance running and painting. During the academic year, Madeline is a student at Boston College pursuing a B.S. in Biochemistry.  At school, she volunteers for BC’s Emergency Medical Service as an EMT. She has plans to travel to Ecuador this summer to study healthcare systems, and aspires to attend Medical School in the future.

  • Love the pics you always take! Thanks for taking such good care of Ripley. He was so excited when he saw you today!

    Leslie Rakauskas /Hingham, MA
  • Thank you for your unbelievable care of our Scouty-Girl!!

    Julie Pollick-Driggs / Hingham, MA
  • Just wanted to thank you for taking such good care of Riley and Annie for my sister in law. She called me to say how wonderful you were and how happy she was to have found you! For me, you have saved me from the responsibility of being a great sister in law and offering to take care of the dogs when they go away.

    Susan Boyd / Hingham, MA